- Privacy
At NaltrexoneRx.com we are committed to ensuring your privacy. The following discloses our information gathering and dissemination practices of personal and non-personal information we collect when you visit our site.
Our site is directed toward adults. We do not knowingly collect personal information from children.
We use your IP address (the unique identifier associated with your server) to help diagnose problems with our server, and to administer our Web site. We also use your IP address to help identify you and your shopping cart, but we do not use it to gather any demographic information.
NaltrexoneRx.com uses "cookies" to keep track of your shopping cart.
NaltrexoneRx.com's order form requires users to give us contact and billing information. We collect visitor's contact information (name, address and email address) and financial information (credit card numbers). Contact information from the order form is used to send orders, information about our company, and promotional material from some of our partners to our customers. The customer's contact information is also used to get in touch with the visitor, when necessary, for an order but such information is never shared with other companies. Users may opt-out of receiving future mailings; see the Choice/Opt-Out section below. Financial information that is collected is used to check the users' qualifications and to bill the user for products and services.
Visitors may also choose to sign up for our promotional campaigns without ordering. The contact information gathered here is used to send special promotions and newsletters to our visitors. It is also used to pre-populate the order form for our visitors in order to make the purchasing process more convenient. Users may opt-out of receiving future mailings; see the Choice/Opt-Out section below.
NaltrexoneRx.com contains links to other sites. NaltrexoneRx.com is not responsible for the privacy practices or the content of such Web sites.
Choice/Opt-Out
Users may receive communications from us other than emails confirming an order. On any such occasion you will have the opportunity to tell us what types, if any, information you would like to receive. Unless you make the choice to receive unsolicited periodic information from us, even though you have ordered and received merchandise, we will send you nothing more than your order.
Any information given us voluntarily, shall also contain your implicit permission to convey that information on to any successor in interest.
To review out complete privacy policy click here.
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Security
Shop With Confidence Guarantee: We are absolutely confident in the security of Internet transactions, therefore we offer our Shop With Confidence Guarantee. If unauthorized charges are made to your card as a result of shopping at NaltrexoneRx.com, we will cover your liabilities. (In the event of unauthorized usage, you must first contact your credit card provider in accordance with its reporting rules and procedures.)
Federal Law Protection: Under the Fair Credit Billing Act, U.S. federal law protects all of your credit card purchases. In the very unlikely event that your credit card is stolen over the Internet, your maximum liability is $50. If your credit card company holds you responsible for this amount, NaltrexoneRx.com will reimburse you up to $50.
Best Technology Available: NaltrexoneRx.com takes every precaution to ensure that your credit card, and personal health information are secure. We utilize SSL (Secure Sockets Layer), the industry standard security protocol. All of your ordering information is encrypted using this secure server for maximum security. Always check for the secure "https" designation on any page that you put your credit card number on.
Further, we maintain a certificate with Verisign that serves as an electronic substitute for your signature.
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Ordering
Telephone Orders
Unfortunately, privacy concerns and recent legislation prohibit us from taking your order over the phone. We are aware that some web sites provide this service, but we have decided to opt for your privacy and security and do not take orders over the phone.
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Order Tracking
If you would like to track your order send us an email and we will email your tracking number to you so you can check your order any time. Tracking numbers are assigned by 9:00p.m. on the day the order ships.
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Canceling Your Order
Once your order is placed, we will not be able to cancel the order. If the pharmacy has filled your order federal law prohibits the cancelation and reuse of that medication. Please be certain about your order prior to placing it.
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Our Guarantee Policy
NaltrexoneRx.com guarantees to each of its customers that you will receive the best quality medication at the best price we can get. If you do not get what you ordered, we will ship the appropriate medication to you at our expense.
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Returning An Order
Because each prescription is filled for a specific individual based on that persons medical needs, we cannot accept returned merchandise. Please be certain about your order prior to placing it.
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Prescriptions
Do I need a medical evaluation?
We do not require you to have a medical evaluation, but we do strongly recommend you tell your doctor about all medication you are taking or planning to take, whether it is prescribed or non-prescription. Always consult your doctor before you start a new course of medication. By providing a prescription from your doctor our pharmacy can be confident that the medication is proper for your health needs. This is the best way to order your medication. Some jurisdictions are what's called "face to face" states. In these jurisdictions the law requires that a doctor that has actually seen you writes your prescription. Once you get your prescription just order, then send the prescription to us making a note of your order number and your order will be processed immediately. If you choose to use our doctor to write a prescription, simply truthfully fill out the form available on the order page. There is an $8 fee for this service.
Why don't you need a prescription to sell your products?
We are a Mexican-based company and operate under their laws and regulations. Any non-controlled drugs can be legally imported into the US and many other countries by individuals for their personal use (depending on local legislation). If you prefer to have our prescription accompany your product, there is an $8 charge.
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Are the products that you sell Genuine?
The pharmaceutical products we supply are all genuine branded products. The packaging may be different to what you are used to. This is due to the fact that we are based in Mexico and source from countries where packaging laws and branding can differ, in an effort to get you the best deal on the top quality product. We only sell medications manufactured and marketed by leading international pharmaceutical companies. As a result you can be assured of receiving the highest quality medication. We guarantee it.
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Are the products you sell within their expiration dates?
We do not sell prescription medication that is past its expiration date. It would be illegal to do so in any country. In addition, because of our higher volume, our turnover of product is more rapid than many pharmacies and therefore, they are as fresh as possible.
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Is it legal to order medications like this?
It is legal in most countries including the USA and the UK. If you have concerns please check with your local authorities. We will always let you know if we think there may be a problem with customs in your particular country.
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Will you accept my health insurance as payment?
Unfortunately, We do not have any arrangements with health insurance companies or PBMs (Prescription Benefit Management companies) for prescription medication coverage.
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Cut-off time for ordering
Almost all orders go out the day they are placed assuming the 10:00 am deadline is met. If there is exceptionally high order traffic it is possible an order will not get processed on the day it is placed. In that case it will go out the next day.
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When Will my Order Arrive?
Our standard regular airmail takes 7-14 business days, and our express shipping option takes between 3 and 7 working days. Please go to the Shipping page for a full discussion of this issue.
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Why Was My Order Declined?
If you check the status of your order and discover it was declined that generally occurs when the credit card was declined for any number of reasons. Contact us with a new number.
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What currency are the prices in?
All prices listed on our website are in US dollars.
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Orders Arrived Damaged
It is unusual for medication to be damaged in transit, but it does happen. If your order arrives damaged, please contact Customer Service immediately and we will resend your order (or the damaged portion thereof) at our expense. If all tablets were not damaged the replacement tablets will be sent.
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Accepted Payment Methods
We currently accept only MasterCard, Visa and Discover. We do not accept American Express, checks or money orders for payment. 
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Wrong Medication
We take pride in our quality control and shipping procedures, yet on rare occasion a mistake will be made. Should you get the wrong medication please contact Customer Service immediately and we will resend your order at our expense.
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Informed Consent
We ask you to read and acknowledge the Informed Consent Statement, Patient Responsibility Statement, and Notice of Privacy Practices Statement. Failure to do so will result in your order not being accepted. It is necessary that you accept these statements so that NaltrexoneRx.com (ReliaScript Billing LLC) is in compliance with our federal laws, and that you, the customer, understands your responsibility under this sales contract.
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